CLIENT feedback

At the Isle of Man Ship Registry, we pride ourselves on our commitment to quality and in the service we provide to our clients. We listen to our clients and respond to comments in a timely way. Our 'can do' approach is what sets us apart from our competitors.

With prompt response to emails and with phones answered by real people we can make sure queries and requests get straight to the right person to deal with them quickly. By extending our office hours and offering out-of-hours registration and 24/7 emergency response, we are set up to cover the needs of this global industry.

But don't just take our word for it, read what our clients say about us:


“Over the years, our experience with Isle of Man has been very positive, and they are one of our preferred options for flag states. We enjoy excellent customer service and high quality at a low cost; and we appreciate their professional and practical approach towards a highly regulated industry. We look forward to a strong and lasting relationship with them.”

- Vibhas Garg, Head of Fleets, BW Fleet Management, Singapore


“Without jeopardising your professional integrity and very high standards in any way, you have throughout the years maintained a pragmatic approach to and appreciation of the challenges facing a ship owner today. We can always pick up the phone and ring you. Very short response time – most of the times immediate response. You are solution oriented – we always find a solution. You are not outsourcing but doing your audits yourself – this way we get to know each other. Registration and deletion of vessels and mortgages is quick and simple, red tape is kept to the bare necessity.”

- Soren Berg - Board Director and Project Manager, Lauritzen Kosan


“We chose the Isle of Man flag as it promised a high quality register with standards that were similar to the UK. I wanted to ensure that my ships are held to the highest standards in the industry and that is why we chose the IoM. Our experience of the IoM has been very positive where the organization has shown a high degree of flexibility (e.g. in the registration process of vessels) and close cooperation and dialogue on technical issues. Adding a local representative in Singapore has helped tremendously in closer dialogue and understanding of our needs. The higher standards do not come at a higher costs as the IoM costs have proved to be competitive or lower than the other flags.”

- Pankaj Khanna - CEO Pioneer Marine


“At Berge Bulk we consider our Flag Administrations as partners and value the support and services we get from IOM, very highly. We see that it is value creating to work with quality flags when it comes to dealing with our customers and other Port State Administrations around the world. We like the open and transparent relationship we have with IOM when it comes to our internal continuous improvements in our operation of our fleet.”

- Claus Jansen - Technical Director, Berge Maritime Pte


“Isle of Man Ship Register was not on the radar when we moved our company to Isle of Man. Having worked with 7 – 8 other registers in the past, we knew very well that some registers are better than others. Having the IOM Ship Register on our doorstep it was natural to have a discussion with them before we decided where to register our new vessels. When discussing our expectations with them we quickly understood how switched on and service minded they were. Consequently, all our vessels have now been registered here and I know we made the right decision. Not only is the IOM Ship Register the most cost efficient but the service is second to none. It is the latter that has made me believe this register is the best of all. The understanding of what the customer needs is so important and in this field we have been impressed. The flexibility and support we have received has been vital in keeping our fleet moving. I have had no hesitation in recommending this register to other shipowners or managers.”

- Lars T. Ugland - Chairman, L T Ugland Shipping Limited